Help Center / Video tutorials / SellingTutorial 36 · 1:09
Approve registrations before they get a ticket Approve registrations before they get a ticket, step by step on Vihaya Events: turn on approval, save, what attendees see, request sent, your approval requests, approve one, reject with a reason, approve everyone at once.
0:00 / 1:09 · Turn on approval Shortcuts: space or K play/pause · J / L back or forward 10s · ← → 5s · F fullscreen · M mute · C captions · 0–9 jump
Step by step 1 Turn on approval0:05 Want to check who comes before they get a ticket? In your editor, open Settings and turn on Requires Approval. 2 Save0:12 Save. Now every booking waits for you. Nothing is charged and no seat is taken until you approve. It does not apply to reserved seating or screenshot payments. 3 What attendees see0:23 Attendees fill the form as usual. On the last step the button says Request to Register. 4 Request sent0:29 They are told nothing has been charged, and that they will get a link to pay if you approve. 5 Your approval requests0:35 In your dashboard, open Registrations. Approval requests are listed at the top and are not counted until you approve them. 6 Approve one0:43 Click Approve. A free booking gets its ticket straight away. On a paid event the attendee is emailed a payment link that lasts 48 hours, and the ticket is issued once they pay. 7 Reject with a reason0:55 Click Reject to say no. You can add a reason, and it is sent to the attendee. 8 Approve everyone at once1:01 Got many requests? Click Approve all pending and confirm. All video tutorials · support@vihaya.app